BDK America Temporarily Halts Taking New Orders
Decision Affects Free Resources Only
Good News Creates Customer Inconvenience
UPDATED Dec. 17, 2016. Moraga, Calif. — On Dec. 15 and 16, BDK America was the happy beneficiary in 36 hours of almost as many orders as we see in a year, thanks to the rapid sharing of information on the Internet. That is, the information about our offer — free Buddhist materials sent free anywhere in the continental United States — was spread widely and enthusiastically on the Internet and several social websites.
In addition to discussions on Reddit and Instagram, our offer was also picked up by several websites sharing free offers (freebies) with their readers.
This means you may have navigated to a link for ordering a particular book only to discover that it is not available. We apologize for the inconvenience.
We appreciate your patience while we respond to the thousands of orders received in the short term. It is our goal to restore your ability to order our free offerings as soon as possible.
If You Received an Order Confirmation
If you already ordered your free product or products, please be assured we will honor the order in almost every case. It may, however, take a few more weeks than normal for us to get you the products ordered because of limitations in our own inventory and other resources. If the delay is significant, we will reach out to you to let you know what to expect. In a few orders the quantities requested raised questions for us and we will reach out to such customers individually.
Unsolicited publicity about our offers sometimes misses some slight quaifications, which we would like to make clear. Specifically, our free publications are not free under all circumstances.
- Shipping Restrictions. We are unable to honor orders outside the continental United States even if the person ordering would pay for the shipping. When our catalog and shopping cart are back online for free materials, language there makes this policy clear, and refer the requestor to BDK organizations serving other regions.
- Reserved Rights Based on Our Own Judgment. We attempt to fill all requests where possible, but we reserve the right to not fill all orders on occasion. For example, if we receive a request for large quantities of a publication, we will typically reach out to the requestor for clarification and more information.
For more information see also our FAQs.
Temporary Hold Does Not Affect our Books for Sale
Our books for sale, including volumes in the BDK English Tripitaka series, are not affected by this temporary withdrawal of availability.
As for our free resources, please stay tuned for more information as it becomes available.
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